Your Site Looks Interesting, But Who Are You Folks?  

eBarbershop And The Gents Shop Are Family Businesses Online Since 1999.  Your Order Would Join Over 70,000 Filled Since We Started. You Can Shop Here With Confidence

What Forms Of Credit Card Payment Do You Accept?

We Accept MasterCard, VISA And PayPal... But Not AMEX, Discover Or Most Debit Cards

If I'm Not Comfortable Ordering Online, Do You Offer Other Ways To Order?

Yes, Click Here For Our Mail / Fax Order Form. Use It To Pay By Check Or Money Order

Is It Secure To Order Online From You?

We Use State-Of-The-Art Security Systems To Protect Your Confidential Information

When Do You Charge My Credit Card?

Your Credit Card Information Is Taken When You Order, But We Do Not Charge Your Card Until Your Order Begins Processing For Shipment

How Do You Ship Orders?

We Use The US Postal Service Exclusively, So We Can Ship To Homes, Businesses, Post Office Boxes & Most APO-Type Addresses

Do You Provide Tracking?

We Use The Delivery Or Signature Confirmation Services Of The US Postal Service At Our Option Based On The $ Amount Of Your Order And / Or Its Destination Address

What's Included In Your Shipping & Handling Charges?

S&H Charges Include Credit Card Or PayPal Processing Fees; Picking, Wrapping, Packing, Labeling & USPS Postage; And All Associated Material & Labor Costs In Getting Your Order To You.

Please Note: While USPS Postage Rates For Letters Increases Only By Pennies A Year, Parcel Post & Priority Mail Rates Have Increased Dramatically... Up Another 15% This Year Alone!

S&H Fees Have Never Been And Are Not Now A "Profit Center" for Us

What About International Shipments?

At This Time, We Only Ship Approved Orders Going To Canada, NZ, Australia, The UK & The Republic Of Ireland. Restrictions May Apply On $ Amounts, Aerosols, Colognes, Etc. For More Information & Delivery Estimates, Click International Shipping 

How Quickly Can I Expect My Order Delivered To A US Address?

Orders Are Usually Processed Within 2-3 Days From Receipt, With Delivery Generally 5-7 Business Days Thereafter. Delivery Times Can Vary Due To Holidays, Weather, Etc. Visit Our US Shipping Information Page For More Details

If I'm Not Happy With My Order, What's Your Return Policy?

  Simple! If You're Not Happy With A Product, You Don't Pay For It! Just eMail Us Before Making A Return For Authorization. S&H Fees And Return Postage Are Not Refundable...And Returns,  Exchanges Or Credit Claims Should Be Made Within 30 Days Of Order Date As All Records Are Destroyed Thereafter For Security Purposes. Returns Must Be Un-Used & In Re-Saleable Condition

Incorrect Sales Tax & "SHIP TO" S&H Amounts

We Are Required By Law To Collect Sales Tax On Orders Placed By Florida Addressees. If Correct Tax Is Not Entered With Your Order, We Will Add The Appropriate Amount

If The Correct "SHIP TO" Address Is Not Selected, We Reserve The Right To Charge The Amount Appropriate For Your Address/Country

Where Are You Located And Can I Pick Up My Order There?

We Maintain Office/Warehouse Facilities In Boca Raton, Florida. However, Due To Insurance Restrictions, Customer Pick-Up Is Not Permitted At This Time

I Have A Question Or Comment, How Can I Contact You?

 We Have Found By Experience That eMail Communication Works Best With Fewer Missed Calls, Less "Telephone-Tag", No Problems With Time Zones, Etc.

Our eMail Response Time Is Among The Best Online...With Most Messages Receiving A Reply Within 1 Business Day. Just eMail Us At customerservice@eBarbershop.com

THANKS FOR VISITING AND WE LOOK FORWARD TO BEING OF SERVICE!

Sincerely: John, Judy, Gwenne, Norman & The Gang At www.eBarbershop.com