Answers To FREQUENTLY ASKED QUESTIONS (FAQs)
 

Your Site Looks Interesting, But Who Are You Folks?  

eBarbershop.com And TheGentsShop.com Are Owned & Operated By eBarbershop, Inc., An Independent, Family-Owned Business Online Since 1998. If You Order From Us, Your Order Would Join Over 60,000 Customer Orders Filled By Us...So You Can Shop With Confidence!

What Forms Of Online Payment Do You Accept?

We Accept MasterCard & VISA Credit Cards...But Sorry No AMEX, Discover Or Debit Cards. We Now Take Pay Pal Payments

OK, But Is It Safe & Secure To Order Online From You?

Yes, We Use State-Of-The-Art Security Systems To Protect Your Confidential Information.

I'm Still Not Comfortable Ordering Online, Do You Offer Other Ordering Choices?

Yes, Click Here For Our Mail / Fax Order Form. Use It To Pay By Check Or Money Order.

When Do You Charge My Credit Card?

While You Provide Your Credit Card Information When You Order, We Do Not Charge Your Card Until Your Order Is Ready For Processing

How Do You Ship?

We Use The US Postal System Exclusively & Can Ship To Homes, Businesses, Post Office Boxes & APO / FPO Addresses

Do You Offer Tracking?

We Use The Delivery Confirmation & Signature Confirmation Services Of The US Postal Service Based On The $ Amount Of  The Order And/Or Its Destination

Do You Ship To Foreign Countries?

At This Time, We Ship Most Orders Going To Canada, NZ, Australia & Throughout The UK. Restrictions Apply On Aerosols & Certain Other Items. For More Information, Visit Our International Shipping  Page

How Quickly Can I Expect My Shipment?

Orders Are Usually Processed & Shipped Within 2-3 Business Days, With Delivery Generally 5-7 Business Days Thereafter. Delivery Times Can Vary Of Course. Please Visit Our US Shipping Information Page For More Information

If I'm Not Happy With My Order, What's Your Return Policy?

  Simple! If You're Not Happy With A Product, You Don't Pay For It! Please Let Us Know Before Making A Return For Return Or Exchange Instructions. S&H Fees And Return Postage Are Not Refundable (Returns,  Exchanges Or Credit Claims Must Be Made Within 30 Days Of Order Placement)

Where Are You Located And Can I Pick Up My Order There?

We Maintain Offices In Delray Beach, Florida And Warehouse Facilities In Boca Raton, Florida. Due To Insurance Restrictions, Customer Pick-Up Is Not Permitted

I Have A Question Or Comment, How Can I Contact You?

 Our eMail Response Time Is Among The Best Online...With Most Messages Receiving A Reply Within 1 Business Day Or Less. Just eMail Us At sales@eBarbershop.com